If your candidate does not complete the necessary training or does not meet the expectations of our Client Success Managers during their placement in the program we will replace the candidate at no additional charge to your agency.
During the program, your agency will have direct access to the training program and onboarding systems of our 8-Figure Digital Agency with 10+ Years of Experience leading remote teams.
A failure of your agency to modernize to current best practices will not be your candidates' fault, but your own and the action based component of our guarantee means you will be required:
BAM, BScN, RN
COO, Coach & Mentor
Simply put, our Client Success Accelerator is the training program your team needs for the agency that you want.
Our core belief in this program is to
do what you do best
.
This means when you don't have the time, ability or the knowledge to create a client success team capable of handling 50+ clients and < 3% churn our program can do that for you over the next four (4) weeks.
During the program, your agency will have direct access to the training program and onboarding systems of our 8-Figure Digital Agency with 10+ Years of Experience leading remote teams.
Stop failing clients. Stop failing to modernize to current best practices. Start with an investment that will launch your agency to a more profitable level and read below that crazy value we deliver
Dedicated 1:1 time with Chief Clinical Officer & VP of Client Success Brad Ferris, RN
Exposure to Our 8-Figure Onboarding Process, Templates & Client University
Over 80 Hours of Recorded Content Directly Training Dozens of Client Success Managers
Live Daily Coaching with Brad Ferris and Our Client Success Team to Directly Integrate with Active Management of 100+ Clients
Direct Access to How We Conduct Client Trainings to Keep Churn Below 5%
++++ VALUE
Access to all of Our Hiring Tools & Resources to Build a Better Team for Scale
Inside Access to a Client Success Department of an Established 7-Figure Agency (3% Churn)
Dozens of Resources, How-To-Guides, Templates, Standard Operating Procedures (SOPs) & Checklists
Workshops, Impact Trainings & Fully Exclusive Private Recordings
Access to Daily Client Success Huddles
Dedicated Slack Channel Access & Support
Welcome Calls
Preparation, Deliver & Post-Welcome Call SOPs
Step-by-Step Tutorials for Delivering to Clients
Multiple Recorded Welcome Calls
When Welcome Calls Go Sideways (Step-by-Step Guide)
Plus Onboarding Calls, Live Trainings & Kick-Off Calls (same as above)
Daily Workflow SOPs, Setting Agendas, Daily Checklists & Daily Update Templates
Preview of Our Practice Profit Workshop with Clients
Deep Dive into Our 3-Way Client Results Reporting & Tracking System
How to Complete & Deliver Mid-Month Updates & Monthly Reports
Creating & Updating Your Corporate LinkedIn Profile
Client Reward Journey: Client Gifting, Ordering & Deep Dive on Our Client Gifting Schedule
Essentials of Client Documentation: Expectations & Templates
Setting Up Your Client Success Team with a Phone Tree
Calendar Management & Setting Zoom Calls
Review Generation & How to Manage Negative Client Reviews
GoHighLevel Training for Client Success
Secret Shop Process & SOPs
Client De-escalation Techniques
Client Off-boarding
Client Call Audit Scorecards & SOPs
Our 12-Step Client Call Script Structure
Impact Trainings:
Why Most Small Businesses Fail
Confidence Anchors & Permission Statements
The Client Onboarding Journey
Why We Obsess Over Client Success (Part 1)
Why We Obsess Over Client Success (Part 2)
Retention, Reviews, Referrals & Testimonial Creation
Resetting Client Expectations
Client No Show Trainings Part 1 & 2
Setting Up Client Upsells & Cross-Selling Part 1 & 2
Proven Client Lead Nurturing Sequences
Technical Components like Facebook Page Access, GBP & More
BONUS: Access to 7-Figure Agency Client University with 40+ Hours of Content & Over 50 Client Dedicated SOPs
BONUS: Time-Frame-Result Training
BONUS: Monday.com 7-Figure Agency Full Access Preview
World-Class Client Success Professional(s) Integrated into Your Agency with Systems & Processes Ready for You...
8-Figure Agency Checklists, Templates & Recordings Give Your Hire the Best Chance of Success to Scale...
Tracked Progress by Trained Client Success Managers Who Shadow Your Hire Each & Every Day for Intensive Training, Support & Mentorship
View the Experiences of 7-Figure Agency Owners
Joel Cowen
Owner of Holy Cow Digital
Co-Owner of The Automated Advisor
Syed Askari
Owner at Pool Builder Marketing Pros
Dean Hawe
Owner at Renegade Media
Shanta Adhikari
Owner of AddMedia NYC
Justing Feldman
Co-Owner at Accounting Clients Accelerator
Jaydon Rossman
Owner at Golden Arrow Marketing
Luke Shankula
Owner at Paragon Digital Marketing
Sam Spijkerman
CEO at SamWhere.Online
Valentin Eyquem
Founder at Storm Agency
Hervin Alvarez
CEO at GetMoreStudents
Bell Santos
CEO at Crane Marketing
Brett Linnenkohl
CEO Evergreen Strategic Systems
COO Roof Engine
Larry Hickman
CEO at ProsperityPPC
7-Figure Agency Owner Hervin Alvarez Hired his 1st Client Success Manager in Under 2 Days from the Top of the Candidate Pool
Noah
SamWhere.Online
Clarisse
Get More Students
Brittany
Prosperity PPC
Done-For-You Client Success Hiring Funnel
Applicant Initial Survey Collection
Individualized Selection Process
Recorded Interviews & Scoring
Four (4) Week Intensive Training with Our Client Success Managers
AGT Client Packs with Hiring Templates
Guaranteed Results
($4,500 Value)
($750 Value)
($1,750 Value)
($750 Value)
($2,500 Value)
($2,500 Value)
($2,500 Value)
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